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Terms and Conditions

D-Flector Stone Guards > Terms and Conditions

Welcome to the website. These are the terms and conditions (Terms) which govern your use of the website.

You will be deemed to have agreed to be bound by these Terms when you use, access or browse the Site, register your details with us, purchase products, subscribe to our newsletter or send us an email.

For the purposes of these Terms: “Content” includes all or part of any text, graphics, layout, logos, images and product details available on the Site from time to time; “including” and its derivations mean “including, without limitation”; “material” includes all or part of any text, graphics, layout, logos or product details.

Changes to these Terms 

We may change these Terms from time to time. Please check these Terms regularly as any changes are effective immediately upon posting to the Site. Your continued use of the Site after posting will be deemed acceptance of the changes

About us and our business

D-Flector Stone Guards are manufactured by Maxwell & Higgs Pty Ltd. The Site is operated by Maxwell & Higgs Pty Ltd (“D-Flector”, “we” or “our”). We are a company registered in VIC, Australia with ABN 70 849 548 389. Our registered office address is 6/94-102 Keys Road, Moorabbin VIC 3189 Australia.

Australian Sales Only 

We only sell and ship products within Australia. We will not make deliveries outside of Australia.

Purchasing from 

You may purchase goods from us by completing an order online and making a payment. When ordering via our website, you will be asked to register as a member of before you make a purchase. We will store your name, address details, phone number and email address only.

When you place your order online, we will issue you with a confirmation email and an order number. By placing an Order, you accept these terms and conditions.

Payment Methods and Processing 

We accept payment by Visa and MasterCard.

Orders placed on a weekend or a public holiday will not be processed until the next business day. Business days are Monday through Friday, excluding VIC Public holidays.

We process credit card payments after you complete your order online.

All online credit card payments are made through Stripe ( We do not store your payment card details on our system.

Prices and GST 

All prices are in Australian dollars (AU$) and include GST (currently 10%). All prices are correct at time of publication, however, we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Product prices exclude shipping costs. Refer to the Delivery and Returns section for current shipping prices.

Supply of Your Products 

Subject to these Terms and Conditions, we will supply to you the products indicated on your order confirmation. If we cannot supply a product ordered by you for any reason, we will inform you by email or phone. You may specify an alternative product, exclude the product from the order or cancel the order. If the content of your order changes we will refund part or all of your payment as required or accept a further payment from you if the order total increases.

When your order has been dispatched, we will email you to confirm shipment.

Delivery Policy

ALL ORDERS require a signature on delivery unless, in your judgment, it is safe to leave goods, in which case we will follow your delivery instructions. We recommend using a business address, or other delivery address which is attended during business hours.

If you ask us to leave goods without obtaining a signature on delivery this is done entirely at your own risk. Title to all products and risk of loss passes to you on delivery and we are not responsible for any loss once delivered to your instructions.

From receipt of order, products are shipped within 10 business days and depending on delivery address, can take up to 5 business days for delivery.


If you are not completely satisfied with any product for any reason, you may return it to us within 30 days of your order date subject to the following conditions:

  • Returned goods must be unused and in original packaging
  • You are responsible for the goods until they are in our possession. We strongly recommend that you return items using registered post or another “signed-for” method of delivery to ensure they reach us safely
  • Our shipping costs are not refundable unless you are returning goods due to a mistake by us
  • You must contact us before returning any goods. We will provide a Return Number and details on how to return your goods

Our Liability 

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) in question.


For online payments, we use Stripe ( for processing service for credit card payments. This service authorises your payment and debits your card in real-time in an SSL secure environment. We do not save your payment details or your payment card number.

The movement of data between your computer and our website is secured by industry-standard security technology (SSL – secure sockets layer) provided by GeoTrust. For more information visit

Use of Materials Limitations 

All materials contained in this website are the copyrighted property of D-Flector.

Unless otherwise specified, these materials are for your personal and non-commercial use, and you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from our website without written permission from

Suitability of Information 

We make no representations about the suitability of the information we provide in our website for any purpose. All information is provided “as is” without warranty of any kind. We hereby disclaim all warranties and conditions with regard to this information, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. In no event shall D-Flector be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of information provided in our website.

You assume all risks concerning the suitability and accuracy of the information within our website. The information provided in our website could include technical inaccuracies or typographical errors. D-Flector may make improvements and/or changes in the information and product(s) described herein at any time without notice.

The Site contains hypertext links to third party websites. We are not responsible for, nor do we endorse in any way such third party websites or their content. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk.

Suitability and Fitness of Products 

D-Flector makes no representations about the suitability or fitness of any of the products we sell or any purpose or application

In no event shall D-Flector be liable for any damages whatsoever resulting from the incorrect or inappropriate use of products supplied, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of products sold in our website.

If you are in any doubt as to the proper usage of a product purchased from D-Flector, you should consult an appropriate professional for advice.